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Making a complaint to your landlord

• Your landlord must have a complaints process. You have the right to use it.
• TenantSafe is free. It helps you say what is wrong, writes the letter with you, and tracks the dates.
• You read everything before it is sent. You stay in control.
• Start here: tenantsafe.co.uk
• If the landlord does not put it right, you can go to the Housing Ombudsman. TenantSafe explains how.
• Questions: hello@tenantsafe.co.uk

TenantSafe is free for tenants. It is made by ThinkTribal.